Development Operations Assistant

BAM (Brooklyn Academy of Music) | Brooklyn, NY

Posted here February 11

Job Description

BAM (Brooklyn Academy of Music) is a multi-disciplinary arts center located in Brooklyn, New York. For more than 150 years, BAM has been the home for adventurous artists, audiences, and ideas—engaging both global and local communities. With world-renowned programming in theater, dance, music, opera, film, and much more, BAM showcases the work of emerging artists and innovative modern masters.

The Development Operations Assistant’s main function is to process and track contributions to BAM and create lists for Development emails, direct mail, and telefund.

Essential Duties and Responsibilities  

  • Track contributions, ensure they are processed correctly, and mail receipts and acknowledgement letters in a timely manner.

  • Build accurate lists in Tessitura for Development emails, direct mail, and telefund.

  • Aid department in additional administrative tasks as requested.

  • Work closely with Finance Department to accurately and efficiently process all contributions to BAM (with the exception of BAM Memberships). This includes major gifts, corporate sponsors, special campaigns, gala tickets, and Board gifts

  • Notify Development staff of money received on a daily basis

  • Review all donor information, coding, and Tessitura Plans during processing to ensure gifts are entered and receipted correctly

  • Scan and save all contribution forms, receipts, and back-up materials in individual donor’s files

  • Print and mail all tax-deductible receipts in a timely manner

  • Build lists in Tessitura for Development communications (emails, direct mail, and telefund) and route lists to appropriate staff for approval

  • Manage and execute the telefund lead schedule and weekly batch delivery

  • Update contact information and merging duplicate accounts as necessary to ensure and promote good data health practices

  • Serve as secondary resource for Development Department Tessitura expertise

  • Provide additional support to Membership & Operations department as needed

  • Provide inter- and intra-departmental support as necessary, particularly during institution-wide, individual-based cultivation events and stewarding

Minimum Qualifications

  •  Bachelor’s Degree or equivalent work experience

  •  1-2 years of previous work experience, preferably in the performing arts or other non-profit organization

  •  Excellent writing and communication skills

  •  Excellent interpersonal and organizational skills

  •  High attention to detail

  •  Computer literacy/technologically savvy a must (PC, Microsoft Office Suite)

  •  Database knowledge (Tessitura or other fundraising database preferred)

  •  Professional, enthusiastic, and self-motivated

  •  Ability to work in a fast-paced environment

  •  Ability to manage and prioritize multiple deadlines simultaneously

Preferred Qualifications

  •  Strong commitment to career growth in the field of Development and arts management

  •  Interest in the performing arts and cinema

View full listing and apply here.

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