Junior Marketing Automation Administrator
Eventbrite | Nashville, TN
Posted here April 29
The Revenue Operations Tools team works day-in and day-out to (i) ensure systems, tracking and processes evolve to meet the high growth demands of the business, (ii) continuously improve the customer lifecycle and journey experience and (iii) ensure the technical stack is fully optimized to maximize return for the business. You will be joining a high performing group of individuals that serve as the backbone for the revenue engine and contribute to shaping our technology strategy and delivering profitable business outcomes. We are looking for someone to join our team that thrives in a fast paced and collaborative environment and loves problem solving and building for scale.
Revenue Operations’ mission is to enable the revenue engine to grow quickly and efficiently, from the first touch to ongoing support and expansion with every customer. Our goal is to deliver in-depth insights into how we perform across multiple channels, maintain a solid technical foundation as the business scales, and enable our global Marketing, Sales and Customer Experience teams. We are innovators who thrive on finding wins through improvements to processes, systems, training, and enhanced data intelligence.
The Junior Marketing Automation Administrator is an integral member of the Revenue Operations Service Desk team within Tools. This position is focused on supporting our global marketers and marketing initiatives through our associated systems and technology. You will be critical in unblocking teams and leveling up our Marketing processes.
Be the first voice of support for our global marketing teams and their needs through responding to case questions
Keep system users informed about system functionality and enhancements
Help evolve the global marketing tech stack administration & execution
Participate in cross-functional data hygiene/governance initiatives and maintain data quality for the global marketing database
Create and maintain detailed documentation related to operational processes, workflows and training
Propose improvements to marketing and sales processes to drive speed and efficiency in systems
Evaluate technologies and drive insights and ideas for testing, process improvements or technology enhancements
THE TECH STACK
THE SKILL SET
Strong desire to learn more about Marketing and Sales automation processes and technology
Problem-solving maven adept at quickly dissecting an issue into its component parts and identifying the root cause or opportunity
Excellent prioritization skills - ability to multi-task and work well under pressure
Strong organizational skills and attention to detail
Excellent verbal and written communication skills
High energy, self-starter with bias for action and sense of urgency to deliver results
Familiarity with Marketo, Pardot, other email service provider or marketing automation software
Familiarity with Marketing and/or Sales processes and attribution models
Background in Content and/or Email Marketing
Active Eventbrite user with a passion for live events
View full listing and apply here.
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