Performance Account Manager

Pandora | Oakland, CA

Posted here August 5

Job Description

At Pandora, we're a unique collection of engineers, musicians, designers, marketers, and world-class sellers with a common goal: to enrich lives by delivering effortless personalized music enjoyment and discovery. People—the listeners, the artists, and our employees—are at the center of our mission and everything we do. Actually, employees at Pandora are a lot like the service itself: bright, eclectic, and innovative. Collaboration is the foundation of our workforce, and we’re looking for smart individuals who are self-motivated and passionate to join us. Be a part of the engine that creates the soundtrack to life. Discover your future at Pandora.The Performance Account Manager will be a key contributor in Pandora’s Client Services team and will be responsible for working with internal and external partners to flawlessly execute and optimize campaigns for Advertisers/Agencies and drive revenue for Pandora. The right individual will be effective in communication, organization, data analysis and critical thinking, while thriving in an ever-evolving, fast-paced environment. Your team will include thoughtful, problem-solving individuals who are passionate about growing the Pandora brand.The following are the responsibilities and duties of the role. This is not an all-inclusive list and may vary based on account assignment:


  • Work collaboratively with dedicated sales partner to provide best-in-class support

  • Communicate creative ad specifications and lead times to reps, advertisers, and agencies

  • Collect creative from clients, verify specifications and follow defined creative implementation process

  • Partner with Pandora Creative Services and Trafficking teams when needed to ensure campaigns are implemented in an accurate and timely manner

  • Traffic and test ads using DFP and internal tools

  • Provide proof of implementation reports and screenshots

  • Monitor campaign delivery and calculate performance across various ad serving systems

  • Compile detailed, comprehensive reports and make in-depth analyses to enhance remnant inventory monetization

  • Assist with sales planning responsibilities such as pulling inventory avails and working in media negotiation tools

  • Assist with creating Insertion Orders, work within Order Management systems and serve as an expert in defined business processes

  • Make and execute on optimization recommendations

  • Provide exceptional, proactive support to meet campaign performance demands

  • Provide Manager, Sales, and Advertisers/Agencies with any necessary campaign reporting

  • Interact with Finance department in regards to Billing requests/issues

  • Provide Sales administrative/Account related support

  • Cultivate positive business relationships with clients and internal teams.

Basic Requirements:

  • 1 year internship or work related experience in a sales, online or database marketing, or sales support related role

Preferred Requirements:

  • BA/BS degree

  • 2-3 years internship or work related experience in a sales, online or database marketing, or sales support-related role

  • Experience working in an advertising agency or working in performance-based online or mobile marketing/advertising industries is preferred

  • Deep understanding of the online and/or mobile ad network business strongly preferred

  • Experience with mobile advertising strongly preferred

  • Experience in search marketing, direct response media, or lead generation strongly preferred

  • Ideal candidate is detail oriented, analytical, proactive, highly organized with the ability to manage and prioritize multiple tasks simultaneously and in a timely manner

  • Enjoy working independently and in a collaborative team environment

  • Strong written and verbal communication skills with both internal colleagues and external clients

  • Strong experience with Microsoft Office Suite, particularly in Excel

View full listing and apply here.
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