Ticketmaster | Austin, TX
Posted here May 20
The country’s leading provider of Ticketing, Operations, RFID, and Marketing solutions to music festivals is looking for a Sales Coordinator to join our business development team. As Sales Coordinator, you’ll work closely with members of the Business Development team and many of the leading music festivals and live events in North America. Our team is responsible for expanding Front Gate’s client roster by identifying and selling to top tier prospects, and for retaining our existing clients.
You will be responsible for creating and following critical processes in support of the Business Development team. The position also often serves as first point of contact with clients and supports the team with scheduling, reporting, contract preparation and internal/external correspondence.
Front Gate Tickets is North America’s leading software and operations provider for the festival market. We provide technical solutions for e-commerce ticketing, access control, data management, and fan engagement. We partner and run on-site operations for over 200 festivals each year and are on a massive growth trajectory matched by no one in the industry. We do it for the fans! Front Gate is owned by Live Nation Entertainment and acts as Ticketmaster’s festival arm. We have two offices located in Austin, TX.
Schedule meetings, conferences, appointments; manage and update calendars and coordinate logistics
Screen and qualify inbound leads, funnel viable leads through to the sales team; escalate issues when urgent; take detailed messages; relay information as appropriate
Organize, track and prioritize potential leads and existing client renewals
Work closely with Business Development team to maintain accurate sales pipeline
Coordinate across departments to track key metrics and results, and create monthly sales reports
Compile and process expense reports; keep track of deposits and corporate Amex statements
Gather, enter and/or update data in records and databases
File and maintain all client contracts
Establish and maintain the files and records of the executive
Assist team members with new client sales and client contract renewals
Ensure timely and accurate preparation and delivery of proposals and contracts
Serve as liaison between the executive and other departments as directed
Support team members during industry conferences, trade shows and networking events
Coordinate, supervise, and complete special projects and events as needed
Understand FGT services, platform and software applications and learn how to convey value proposition
Become an expert on Front Gate’s services, including online ticketing, onsite operation capabilities, marketing services, and integrated partnerships
Demonstrate good judgment and discretion related to confidential and sensitive matters and information
Knowledge, Skills And Abilities
1+ years’ sales or administrative experience
Experience in live event industry is a plus
Proficient in Salesforce, MS Office Suite: Outlook, Word, Excel and PowerPoint, Photoshop and/or Illustrator, Keynote, etc.
Strong desire to work in the fast moving, dynamic live entertainment industry
Must have strong communication skills both verbal and written
Must be able to think through, evaluate and solve problems logistically and efficiently
Must have exceptional organizational skills and meticulous attention to detail
Must conduct all matters and communications in a professional and courteous manner as a representative of the executive and the company
Self-motivated and work independently
Ability to handle pressure and challenging situations
Ability to think creatively about how FGT can service a client’s business
Ability to travel and work flexible hours, including evenings and weekends if necessary
View full listing and apply here.
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