Sales Coordinator

Ticketmaster | Austin, TX

Posted here May 20

Job Description

The country’s leading provider of Ticketing, Operations, RFID, and Marketing solutions to music festivals is looking for a Sales Coordinator to join our business development team. As Sales Coordinator, you’ll work closely with members of the Business Development team and many of the leading music festivals and live events in North America. Our team is responsible for expanding Front Gate’s client roster by identifying and selling to top tier prospects, and for retaining our existing clients.

You will be responsible for creating and following critical processes in support of the Business Development team. The position also often serves as first point of contact with clients and supports the team with scheduling, reporting, contract preparation and internal/external correspondence.

Front Gate Tickets is North America’s leading software and operations provider for the festival market. We provide technical solutions for e-commerce ticketing, access control, data management, and fan engagement. We partner and run on-site operations for over 200 festivals each year and are on a massive growth trajectory matched by no one in the industry. We do it for the fans! Front Gate is owned by Live Nation Entertainment and acts as Ticketmaster’s festival arm. We have two offices located in Austin, TX.


  • Schedule meetings, conferences, appointments; manage and update calendars and coordinate logistics

  • Screen and qualify inbound leads, funnel viable leads through to the sales team; escalate issues when urgent; take detailed messages; relay information as appropriate

  • Organize, track and prioritize potential leads and existing client renewals

  • Work closely with Business Development team to maintain accurate sales pipeline

  • Coordinate across departments to track key metrics and results, and create monthly sales reports

  • Compile and process expense reports; keep track of deposits and corporate Amex statements

  • Gather, enter and/or update data in records and databases

  • File and maintain all client contracts

  • Establish and maintain the files and records of the executive

  • Assist team members with new client sales and client contract renewals

  • Ensure timely and accurate preparation and delivery of proposals and contracts

  • Serve as liaison between the executive and other departments as directed

  • Support team members during industry conferences, trade shows and networking events

  • Coordinate, supervise, and complete special projects and events as needed

  • Understand FGT services, platform and software applications and learn how to convey value proposition

  • Become an expert on Front Gate’s services, including online ticketing, onsite operation capabilities, marketing services, and integrated partnerships

  • Demonstrate good judgment and discretion related to confidential and sensitive matters and information

Knowledge, Skills And Abilities

  • 1+ years’ sales or administrative experience

  • Experience in live event industry is a plus

  • Proficient in Salesforce, MS Office Suite: Outlook, Word, Excel and PowerPoint, Photoshop and/or Illustrator, Keynote, etc.

  • Strong desire to work in the fast moving, dynamic live entertainment industry

  • Must have strong communication skills both verbal and written

  • Must be able to think through, evaluate and solve problems logistically and efficiently

  • Must have exceptional organizational skills and meticulous attention to detail

  • Must conduct all matters and communications in a professional and courteous manner as a representative of the executive and the company

  • Self-motivated and work independently

  • Ability to handle pressure and challenging situations

  • Ability to think creatively about how FGT can service a client’s business

  • Ability to travel and work flexible hours, including evenings and weekends if necessary

View full listing and apply here.

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