Website Manager

The Country Music Hall of Fame® and Museum | Nashville, TN

Posted here February 5


The Country Music Hall of Fame® and Museum has an opening for a full-time exempt Website Manager within the marketing department. 

Company Overview: The Country Music Hall of Fame® and Museum seeks to collect, preserve, and interpret the evolving history and traditions of country music. Through exhibits, publications, and educational programs, the museum teaches its diverse audiences about the enduring beauty and cultural importance of country music. See all available opportunities here: Employment.

Job Overview 

Reporting to the Associate Director of Marketing, the Website Manager is responsible for developing, managing and maintaining the primary marketing websites of the County Music Hall of Fame® and Museum, Hatch Studio Print, Historic RCA Studio B, and CMA Theater. They will oversee the development, production, and review of a site’s content, from videos to calendar entries, landing pages to transactional elements. This individual will have the content and web experience needed to track how a site’s content affects its readership, making them a critical player in successful web development and conversion. 

This individual has a strong understanding and demonstrated experience in web content management, usability, conversion-driven architecture, development, and design. 

Specific Job Duties

  • Manage a Jr Web Developer whose responsible for front-end and back-end maintenance, cultivate a positive work environment, and be his/her direct support to manage content distribution on the marketing websites
  • Market and present web/digital strategies to diverse audiences while managing multiple projects and maintaining schedules, budget, and aggressive timelines
  • Provide excellent strategic direction and collaborate with Jr Web Developer and Marketing Management to increase website traffic, time on site, pages per session, lead-acquisition and customer conversion
  • Partner with marketing managers, designers, and developers to meet both client and consumer-facing needs related to content display and distribution on site. Exceptional client service skills are required to effectively balance the varied goals and objectives of each division.
  • Help improve inter-departmental knowledge through market research activities to better understand website traffic, user behavior, competitive landscape, and emerging market trends through digital content best practices

Minimum Qualifications

  • Bachelor's Degree in marketing, communication or related field required
  • Prior hospitality, tourism, not for profit, publishing/digital content or related experience preferred
  • Experience working in a digital environment required
  • Minimum of 5 years marketing or publishing/digital content experience
  • Minimum of 3 years experience managing a team/staff (excluding intern management) 
  • Able to exercise discretion and keep strictest levels of confidentiality
  • Must maintain regular and acceptable attendance at such level as is determined at the company’s sole discretion. Periodic nights and weekends required.
  • Ability to squat, lift and carry marketing materials and supplies may be necessary.
  • Excellent knowledge of MS Office, marketing computer software and online applications (Basecamp, Prospect 2, Wordpress or Drupal, EMS preferred but not required)

Relationships and Roles

  • Exhibit the capability to interact and cooperate with all company employees
  • Actively listen to all parties
  • Demonstrate the ability to work independently and cooperatively
  • Create a positive work culture: build trust, value others, communicate effectively, drive execution, promote innovation, collaborate with others, solve problems creatively and demonstrate high integrity
  • Maintain professional internal and external relationships that meet company core values
  • Sustain rapport with all support departments

Additional Skills / Desired Characteristics

  • Highly innovative and creative, self-starter with strong business acumen
  • Must be a team player
  • Ability to prioritize, multi-task and be very flexible in a fast paced, changing environment
  • Excellent oral and written communication skills, including email communication
  • Ability to work individually and with cross-functional teams to develop consensus within diverse groups and drive results
  • Highly organized, detail-oriented, and possesses outstanding follow through skills
  • Excellent analytical, critical thinking, and problem solving skills 

View full listing and apply here.

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